Jane's Answering Service

Jane’s Answering Service was founded in 1954 by Jane Cassady. In 1985 Jane’s was acquired by Dona and David Lloyd upon Jane’s retirement. Dona had worked since 1977 with Jane, and has carried on the high level service reputation of Jane’s to this day. Through the years Jane’s has acquired every other area answering service, and today is Monterey County’s only locally based service.

We offer a personalized experience with yesterday’s customer service and today’s technology. Without the multilayers of supervisors and management changes, problems and concerns are quickly fixed by our team. Jane’s has very low employee turnover, a limited number of clients, and we get to know our client’s specific needs and instructions. Every call is answered by a real, live, experienced operator unless you request a recorded message.

If you have a high volume of incoming telephone calls that you can’t quite handle, but you don’t want to hire more personnel, an answering service could be useful in providing your current and new callers with customer service, freeing your staff to handle other duties. Answering services provide real people to answer your phone calls, take messages and more. These services are popular in many industries.

Our friendly and professional operators are experienced in handling a wide variety of client’s calls. All calls are handled in our Salinas, California office, not in L.A., the East Coast, overseas, or from an operator’s home. Privacy concerns are always upmost at Jane’s.